Request Assistance

Contact LADWP with questions regarding status of electricity and water data requests, or issues with electricity or water data provided. 

Contact SoCalGas with questions regarding status of gas data requests, or issues with gas data provided.

The LA Department of Building and Safety handles questions related to your Building ID, notification letter, deadlines, and registration/payment. 

Why Are You Requesting Assistance?



Your Contact Information







Primary Role:

Property Use (Primary):

Property Use (Ancillary):

Property Physical Address:






Property Mailing Address:






Multi-Tenant Building:

Multiple Buildings and/or Buildings with Shared Systems and/or Meters:

Property Square Footage:

Dedicated Structured Parking Area:

Master Meter (select all that apply):

NNN Tenant(s):

Data Center:

Currently Using Energy Star Portfolio Manager:

Energy Star Score:

Energy Star Certified:

Owner Received Notification Letter from City:

Unique Building ID from LADBS (if known):

Your company owns or manages multiple properties in City of L.A.:

How did you hear about the Resource Center?

Preferred Method of Contact:


You may also contact us via email at benchmarking@betterbuildingsla.com or by phone at (888) 252-0946, but completing the form above will expedite your request.